Contact & support

We're a small team and we read everything. The fastest way to reach us is by email:

[email protected]

We aim to reply within 3 working days.

What to include

• A price looks wrong: the product link on RewardingStore, your pincode, and what the platform showed you (a screenshot helps).
• Your account: write from the email address on your account, so we know the request is yours.
• Your data: say what you'd like us to do: see it, correct it, or delete it. The Privacy policy explains your rights.
• A new pincode: you can also request it straight from the pincode picker in the header.

Orders, payments and deliveries

We don't sell anything, so we can't help with an order, a payment, a delivery, a return or a refund. Those are handled by the platform you bought from. Contact their customer support.

Complaints

If you have a complaint about how we handle your personal data or about the service, and we haven't resolved it, email [email protected] with "Complaint" in the subject line.

We will acknowledge your complaint within 24 hours and aim to resolve it within 15 days of receiving it. For complaints about personal data you can also approach the Data Protection Board of India, as described in our Privacy policy.